Frequently Asked Questions

When is rent due?

Rent is due the first (1st) of every month.  There is a four (4) day grace period.  Late fees begin on the fifth (5th) day of the month.

How do I set up cable, internet, and phone service?

Phillynet is the exclusive cable, internet, and phone service provider for The HUB.  You can contact Phillynet at 215-243-5100 or visit their website.  If you choose to sign up for these services, you will receive monthly bills directly from Phillynet.

Will I have to set up utility service?

No, utility services (water and electric) are automatically activated for you at the start of your lease. There is no gas service to the apartments.

Can I paint my apartment?

Unfortunately we do not allow apartment walls to be painted.  However, there are many alternative ways you could decorate your apartment such as with framed artwork, tapestries, or removable wall decals.

Can I hang things on the walls?

Yes, you may decorate with wall hangings. As a rule of thumb, we recommend that holes made should not be larger than the size of a dime. Some apartment walls are concrete surfaces, we do not not allow holes to be made on these walls.

Contact Us

Leasing Office Address:
Equinox MC - West
3939 Chestnut Street, Office
Philadelphia, PA 19104

Phone: 215-966-8627

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